Swing Shift Security Officer Harrah's Hoosier Park

Job Summary

Provide an observable deterrent to criminal activity within their span of control.

• Provide designated escort activities related to the protection of patrons, employees, and Hoosier Park property.
• Observe and report violations relative to regulatory, internal control, or company-sponsored policies and procedures.
• Provide professional interaction and cooperation with internal departments and external law enforcement agencies relative to their span of control.
• Provide written documentation of incidents and events upon request.
• Maintain compliance with applicable regulatory, internal control, and company-sponsored policies and procedures.
• Serve as an informational resource for patrons and employees related to locations and activities scheduled on the property.
• Assume a leadership role in employee and guest relations, and maintain a professional appearance.
• Enter ingress and egress logs, accident/incident reports, jackpot documentation, lost and found reports, and dispatch logs.
• Remain alert to issues within the field of observation that may require a security presence and support this focus with continuous patrol activities.
• Perform escort duties consistent with Internal Control Regulations and Departmental Standard Operating Procedures.
• Assist the Indiana Gaming Agents and other law enforcement agencies as requested, including assisting with arrest and detention functions.
• Interact with external departments and follow notification protocols within established compliance directives.
• Conduct and initiate corrective action relative to crowd control issues with focus on patron/employee safety during emergencies, drills, and special events.
• Complete accident and incident reports accurately reflecting events, participants, location, and time involving patrons, employees, property, and assets of the Hoosier Park Casino in a concise and professional format.
• Maintain compliance with regulatory, internal control, and company policies and procedures.
• Demonstrate knowledge of activities and events scheduled on the property.
• Provide a leadership role in guest and employee relations that require security intervention.
• Present a consistent appearance that demonstrates personal pride in Hoosier Park Casino and the Security Department.
• Other duties may be assigned at any time.

• Must be 21 years of age or older.
• A minimum of a high school diploma or general education degree (GED), six months or more related security experience and training, or a combination of education and security experience/training.
• Proficient in English verbal and written with the ability to read and comprehend written instructions, directions, correspondence and memos, and to write reports, fill out forms and statements in detail and clarity. The ability to verbalize information to patrons, clients, supervisors and employees in a clear, professional and effective manner.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent, and be able to draw and interpret bar graphs.
• Ability to apply and use common sense in carrying out instructions and directions that are given in written, verbal or diagram form; to deal with problems involving variables or standard situations among patrons and/or employees.
• Flexible to work various shifts, weekends, and holidays.

• Ability to push/pull or lift regularly to 10 pounds, and push/pull or lift up to 25 pounds.
• Ability to use hands to finger, handle, or feel; reach with hands and arms; talk or hear; to climb or balance, and to stoop, kneel, crawl or crouch.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Ascend and descend stairs and maintain equilibrium for an extended period; frequently required to stand, walk, and sit for extended periods.
• Maintains a professional work environment with management and staff.
• Responsible for fostering a fun environment and being gracious to all guests and co-workers; responsible for promoting a positive influence in the community and…