Administrative Assistant

Job title:
Administrative Assistant

Department:
Public Works Cemetery

Salary: $38,668

Full-Time w/Benefits

Reports To:
Cemetery/Street Supervisor
FLSA Classification:
Full Time, Exempt

Date Revised:
July 2026 Department:
Cemetery

The purpose of this position is to provide responsible administrative, clerical, customer service, and financial record‑keeping functions in support of the City of Anderson Cemetery Department. This position serves as the primary point of contact for cemetery customers and visitors, maintains cemetery records, coordinates plot sales and related documentation, processes financial transactions, and provides administrative support to departmental operations. Work requires professionalism, attention to detail, sound judgment, and the ability to effectively interact with the public during sensitive and emotional circumstances.

Work is performed within a general outline of duties under general supervision.

• Serves as the primary customer service representative for the Cemetery Department.
• Greets visitors, answers telephones, responds to inquiries, and provides accurate information regarding cemetery services, policies, procedures, regulations, fees, grave ownership, burial records, and related services.
• Assists citizens, funeral homes, monument companies, contractors, City departments, agencies, and other stakeholders while maintaining a professional, courteous, and compassionate demeanor.
• Directs callers and visitors to appropriate personnel and provides referrals and assistance as needed.
• Performs routine to moderately complex administrative and clerical duties in support of Cemetery Department operations.
• Prepares correspondence, reports, forms, work orders, legal documents, notices, and other departmental records.
• Maintains departmental filing systems, customer files, and document retention records.
• Processes incoming and outgoing mail, copies, scans, files, retrieves records, enters data, and maintains logs and other office records.
• Compiles data and prepares reports, records, spreadsheets, and statistical information as requested.
• Processes cemetery plot sales and prepares all associated documentation, including deeds, contracts, permits, interment records, ownership transfers, and related documents.
• Establishes, maintains, researches, and updates cemetery records, including burial records, ownership records, lot inventory, customer files, and historical cemetery information.
• Researches historical cemetery records and responds to requests for information.
• Assists with ensuring compliance with applicable laws, regulations, City policies, and departmental procedures governing cemetery operations.
• Coordinates with the City Attorney regarding deeds, ownership transfers, burial rights, legal documentation, and other cemetery‑related legal matters.
• Performs bookkeeping and financial support functions, including preparing invoices and statements for cemetery‑related services.
• Collects payments, issues receipts, balances daily receipts, prepares deposits, and maintains assigned financial records and ledgers in accordance with City policies.
• Processes accounts payable invoices and works with vendors to resolve billing discrepancies as needed.
• Maintains financial records, spreadsheets, and reports related to Cemetery Department operations.
• Attends training, meetings, seminars, and workshops to maintain and enhance job knowledge and professional skills.
• Performs other related duties as assigned.

• Serves as backup to Public Works Administrative Assistants.
• Answers telephones, greets visitors, provides information, and handles routine calls appropriately.
• Enters work order requests.
• Performs other duties as assigned and requested.

• Administrative, clerical, and secretarial principles and practices.
• Office procedures, record‑keeping systems, and document management.
• Basic accounting, billing, and payment processing.
• Customer service principles and techniques.
• Managing multiple priorities with accuracy and attention to detail.
• Preparing reports, correspondence, spreadsheets, financial records,…