Office Manager

Company Description

Turn Key Roofing and Home Improvements is a full-service roofing company providing new roof installations, restoration, maintenance, re-roofs, and repairs, as well as skylight, fascia, soffit, and gutter installations. The company employs qualified local staff across all areas of the business, emphasizing reliability and community presence. Turn Key Roofing is known for quality craftsmanship, thoughtful design, innovative maintenance programs, extended warranties, and responsive customer service.

The organization has deep expertise in the roofing industry, supported by a strong track record and multiple certifications.

The Office Manager is a full-time, on-site role based in Anderson, SC. This position oversees day-to-day office operations, including coordinating administrative tasks, managing office supplies and equipment, and maintaining organized records and files. The Office Manager serves as a primary point of contact for customers, answering calls, scheduling appointments, and supporting the roofing and home improvement teams with accurate information and documentation.

Responsibilities include processing invoices, assisting with job tracking, supporting basic HR and onboarding activities, and ensuring that office procedures comply with company policies. The role requires close collaboration with leadership and field staff to help deliver efficient operations and positive customer experiences.

• Candidates should possess strong Communication skills, including clear verbal and written communication and professional phone etiquette.
• Candidates should possess Office Administration and Administrative Assistance skills, including scheduling, filing, recordkeeping, and organizing workflows.
• Candidates should possess Customer Service skills, with the ability to handle inquiries, resolve basic issues, and support a positive client experience.
• Candidates should possess familiarity with Office Equipment and common software tools, including computers, printers, and basic proficiency in MS Office or similar systems.
• Additional beneficial qualifications include experience in construction or roofing environments, basic bookkeeping or invoicing skills, attention to detail, and the ability to manage multiple priorities.
• A high school diploma or equivalent is required; additional education or training in business administration or office management is a plus.
• Ability to work on-site in Anderson, SC, maintain confidentiality, and uphold safety and company policies.