Application Support Engineer (.NET

Position Title:

Application Support Engineer (.NET)

Location: VERTIV, Anderson, SC (onsite)

Employment Type: Full-Time

We are seeking a highly detail oriented Application Support Engineer (.NET) with 3–5 years of experience supporting Manufacturing systems and internal .NET applications
. This role supports a mission critical Windows application built on .NET and Dev Express controls
, requiring strong problem‑solving skills, quick turnaround in issue resolution, and close collaboration with both business and technical teams.

You will act as the bridge between Engineering, Project Delivery, R&D, Stores/Supply Chain, Planning, Operations, Quality
, and the Software Development team
, ensuring business requirements are clearly translated into functional and technical specifications.

• Analyze manufacturing workflows and document AS-IS/TO-BE processes across production, quality, engineering, and supply chain.
• Gather, validate, and translate business needs into functional specifications, BRDs, FRDs, user stories, and acceptance criteria.
• Support critical .NET/Win Forms applications built using Dev Express (or similar frameworks), including validating business rules, identifying system behavior issues, and assisting developers with functional insights.
• Coordinate and support SIT and UAT activities, including test planning, scenario creation, issue logging, and release validation.
• Collaborate with cross‑functional teams to ensure system improvements align with operational goals.
• Analyze operational data and define reporting or KPI requirements with BI and system teams.
• Prepare training materials, release notes, and user documentation for go‑live.
• Support change management and monitor user adoption after system releases.
• Provide hands‑on support to onsite manufacturing teams and ensure continuity of critical production operations.

• Bachelor’s degree in computer science, Industrial Engineering, Information Systems, or related field.
• 3–5 years of experience as a Technical Business Analyst/ Application Support Engineer in manufacturing, engineering, or technology environments.
• Understanding of .NET applications, APIs, and SQL for data analysis and testing; strong understanding of system workflows, data flows, and application logic.
• Strong skills in analyzing and mapping business processes, documenting functional requirements, and facilitating cross‑functional communication.
• Knowledge of SDLC, Agile/Scrum practices, and structured change control.
• Experience working closely with software development teams and operational stakeholders.
• Ability to understand system logic, data flows, and application behavior in a .NET/Dev Express environment.
• Strong knowledge of:
  • C# /.NET Framework (Win Forms or WPF)
  • SQL Server (queries, stored procedures, indexing, debugging)
  • Dev Express Win Forms/WPF controls for rich UI
• Strong debugging skills using Visual Studio, logs, and SQL Server tools.
• Experience working in manufacturing, industrial, or shopfloor environments.
• Ability to troubleshoot production issues under time‑sensitive conditions.

• Experience with manufacturing or industrial systems such as MES, ERP, or Quality systems (IFS is an advantage).
• Knowledge of production workflows, engineering change processes, and factory operations.
• Ability to interpret system logic, data flows, and functional behavior in .NET applications.
• Hands‑on experience with Dev Express components or similar third‑party UI frameworks.
• Experience with SQL analysis, data validation, and reporting/dashboards.
• Continuous improvement mindset and strong analytical thinking.
• Ability to coordinate with teams across different branches or time zones when required.

• Opportunity to contribute to meaningful digital and process improvements within a modern manufacturing environment.
• A collaborative and structured team culture focused on quality and continuous improvement.
• Exposure to multiple systems and cross‑functional processes, offering strong long‑term career development.
• Competitive compensation aligned with experience and capability.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help…