IT Enterprise & Cloud Software Support Specialist
Job in
Anderson, Anderson County, South Carolina, 29622, USA
Listed on 2026-06-06
Listing for:
Anderson University
Full Time
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Technical Support, IT Consultant
Job Description & How to Apply Below
Anderson, SCtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR100125
Anderson University’s Office of Information Technology invites applications for the role of full-time IT Enterprise and Cloud Software Support Specialist. Anderson University is an innovative, entrepreneurial, premier comprehensive, liberal arts university affiliated with the South Carolina Baptist Convention. The university seeks candidates with a strong Christian value system, lifestyle, and commitment to the integration of faith and learning.
The IT Enterprise and Cloud Software Support Specialist provides technical and functional support for enterprise and cloud-based software applications used across the University. This role partners closely with faculty, staff, campus departments, IT teams, and third-party vendors to ensure applications are reliable, secure, and effectively support teaching, learning, and administrative operations. Additionally, this position will troubleshoot application issues, support cloud and SaaS platforms, assist with software configuration and lifecycle management, respond to support requests, and provide user guidance, documentation, and training to promote successful technology adoption.
The position also assists with testing software updates, resolving access and authentication issues, and identifying opportunities to improve support processes, services, and the overall user experience.
Knowledge equivalent to that gained through a bachelor’s degree in information technology, information systems or related field along with 2-4 years of equivalent experience in supporting software applications, cloud-based or SaaS platforms is required. Prior work experience in an enterprise of higher education environment is desired. Strong customer service, organization, and communication skills, and familiarity with identity and access management concepts is preferred.
Demonstrated ability to prioritize and complete simultaneous projects within a deadline, and a commitment to Anderson University’s Christ-centered mission and community is essential.
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