Desktop Support Technician

Contract-to-Hire | Full-time | On-site M-F 8am-5pm

A leading global manufacturer in the consumer products, power equipment, and cordless technology space is seeking a Desktop Support Technician to join their high-performing IT organization at their Innovation Center in Anderson, SC.

This company is known worldwide for its cutting-edge innovation , large portfolio of industry-leading brands, and strong commitment to technology, design, and end-user experience . With consistent year-over-year growth and a modernized IT environment, this is an ideal place for someone looking to grow their career on a tight-knit team within a fast-paced, enterprise environment.

• Consistent company growth - over 10% year-over-year
• Low-turnover, collaborative IT team
• Modern, state-of-the-art headquarters with leading-edge technology
• Exposure to enterprise-grade tools and platforms, including:
• Intune / Endpoint Manager
• Service Now
• Windows 10/11
• macOS + Apple hardware support
• Office 365
• Opportunities to advance within 1-2 years across multiple business units
• Annual performance bonuses for top contributors

You’ll be joining a 7-person Desktop Support team that supports a large mix of corporate users, manufacturing operations, logistics, and a nationwide field sales team.

This role includes supporting approximately 1,000-2,000 users in a fast-paced, enterprise environment. You’ll split your work between:

• Deskside support (50%)
• Help desk and ticket-based support (50%)

This position is ideal for someone with 2-5 years of corporate IT support experience who enjoys hands-on work and delivering excellent customer service.

• Troubleshoot hardware and software issues across Windows and macOS devices
• Perform device imaging, builds, deployments, and workstation setups
• Provide on-site deskside support for break/fix and configuration needs
• Manage tickets through Service Now or similar ITSM systems
• Support both on-site corporate users and remote field staff
• Maintain a high level of professionalism, communication, and customer service

• Strong macOS troubleshooting (hardware & software)
• 2-5 years of IT support in a corporate or enterprise environment
• Experience supporting 1,000-2,000+ users
• Mix of deskside and help desk support
• Excellent communication and customer-service skills

• A+ Certification
• Windows 10/11 support
• Office 365
• Apple hardware support
• Intune / Endpoint Manager experience

This is an excellent role for someone who wants to grow within IT support, work with modern technologies, and gain exposure to a large enterprise environment while still being part of a close-knit team.

If you're passionate about technology, love helping users, and want to grow your IT career—this is a great next step.

This is a Contract to Hire position based out of Anderson, SC.

The pay range for this position is $20.00 - $27.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending…