IT Technician
Listed on 2026-09-26
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job details
Posted 02 September 2026
Salary USD 75000
Start date 21 September 2026
Salary Range USD
72000
- 75000
per Year
Location Anderson
Job type Permanent
Discipline IT & Telecomms
Reference 169928
Job Function Administrator , IT Consultant
Job Title: IT Support Technician
Location: Anderson, SC 29625
Shift: days Mon-Fri 7:30a-4:30p with OT as needed
Salary: $70-75k
Reports to: IT Manager
Status of Hire: full-time, direct hire
Industry: automotive manufacturing
ResponsibilitiesManage hardware and software incidents and requests from end users
Able to address level 1 (call management) level 2 (resolution with procedure) or level 3 (depending on skills) help desk tickets and work off a ticketing system
Setup of new user workstations, perform hardware and software updates, upgrades, and renew PCs
Incident and request management- Collect end users incidents and requests
- Solve issues and answer requests
- Manage Level 1 support (solve issues using experience, procedures and trainings)
- Manage Level 2 support (problems not documented) and document solutions
- Reassign to the right person if necessary
- Answer user questions
- Deploy best practices
- Report on monthly basis
- Keep accurate inventory of IT assets (office, production hardware)
- Plan renewal of hardware & replace obsolete equipment
- Reconfigure hardware equipment depending on users’ needs
- Communicate to the users the IT assets’ rules of use and the local IT organization to support the assets
- Participate to awareness sessions with users (information security, IT tips…)
2 years’ experience as an IT Support Technician in a production environment providing hardware and software support, maintenance
Associates degree in Information Technology, Networking, or similar specialty preferred
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.
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