Quality Technician- 1st shift

Responsibilities

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
• Internally audit daily work activities within the organization to identify non‑conformances in process that require sustained correction.
• Expeditiously initiate, manage‑by‑priority, and close out NCRs.
• Escalate repeated non‑conformances or advanced level problems to QA Engineers.
• Measure cost of poor quality and number of customer complaints.
• Manage external complaints and handle RGAs.
• Transfer all NCR corrective actions to FMEA critical controls and add those controls to groups control plan.
• Ensure all associates in the respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all stations.
• Identify opportunities to build quality into the products and processes.
• Liaise closely with engineering, production, safety, and vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Assist development of fully documented SOPs for all activities within the organization.
• Deliver training for any new quality improvement.
• Control feedback from first and second party MS audits.

• Minimum of high school diploma or GED.
• 3–5 years’ experience working in an advanced technical QA position in a manufacturing environment preferred.
• 3–5 years’ experience in quality related document control preferred.
• 3–5 years’ experience using measuring tools (calipers, micrometers, and/or tape measures) to conduct in‑depth quality checks.
• Willingness to learn the entire process of the production line where you are assigned.
• Quality related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.).
• Excellent communication skills, both verbal and written, and strong attention to detail.
• Ability to handle pressure and request resources when necessary.
• Ability to work as a member of a team in a team‑oriented environment.
• Ability to plan and organize responsibilities according to the needs of the company.
• Ability to make decisions and self‑pace your work. Strong prioritization skills.
• Demonstrated tenacious problem‑solving ability in an organized manner using 8D/NCR methodology.
• Experience with data collection and SPC.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Trained as an internal auditor.
• Proficient in Microsoft Word and Excel. Teachable to grow reporting skills.
• Occasional travel to vendors and clients to handle NCRs.
• Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.
• Act in the best interest of E&I to clients and suppliers.

Due to the nature of our work, team members may be required to lift 50 lbs. on a regular basis, carry objects over distance, bend/twist, squat, climb ladders, sit or stand for extended periods of time, use tools requiring manual dexterity, and may be required to operate powered industrial equipment.

10% travel time required.

• Safety
• Integrity
• Respect
• Teamwork
• Diversity & Inclusion

• Customer Focus
• Operational Excellence
• High‑Performance Culture
• Innovation
• Financial Strength

• Own It
• Act With Urgency
• Foster a Customer‑First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission‑critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8 billion in sales, a strong customer base and global reach in nearly 130+ countries, our move to establish a standalone business enables us…