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Quality Systems & Warranty Manager
Job in
Anderson, Anderson County, South Carolina, 29622, USA
Listed on 2026-08-06
Listing for:
Expert Connections
Full Time
position Listed on 2026-08-06
Job specializations:
-
Quality Assurance - QA/QC
Quality Engineering, Quality Control - QC Analysts/Managers, Production QC/QA, QA Specialist - Analyst/Manager
Job Description & How to Apply Below
Our client, a global Tier 1 automotive supplier is seeking a Quality Systems & Warranty Manager to lead quality systems, warranty performance, and continuous improvement initiatives at their facility in Greenville, SC
Key Responsibilities Quality Systems & Complianc- eLead and maintain the Quality Management System in compliance with IATF 16949 and applicable ISO standards
- .Oversee internal, customer, and certification audits and drive corrective actions
- .Ensure compliance with automotive quality standards and customer-specific requirements
- .Train and coach teams on APQP, PPAP, FMEA, MSA, SPC, and other automotive core tools
- ty Serve as the primary customer contact for warranty, field quality, and customer claim
- s.Lead warranty investigations, root cause analysis, and corrective action implementatio
- n.Analyze warranty trends, claim rates, and quality KPIs to drive continuous improve men
- t.Coordinate field returns, containment actions, and customer reportin
- g.Support cost recovery efforts and warranty cost reduction initiative
- hip Drive quality improvement projects focused on reducing PPM, warranty costs, and cost of poor quali
- ty.
Partner with Operations, Engineering, Purchasing, and Supplier Quality teams to resolve complex quality issu - es.
Lead cross-functional problem-solving activities utilizing 8D, RCA, and other structured methodologi - es.
Provide leadership and development for Quality Systems, Warranty, and Field Quality personn - el.
Report quality performance metrics and improvement initiatives to senior leadersh
- ons Bachelor's Degree in Engineering, Quality, Manufacturing, or a related field; equivalent experience consider
- ed.7+ years of experience in automotive quality, warranty, or manufacturing environmen
- ts.
Strong knowledge of IATF 16949 and automotive core tools (APQP, PPAP, FMEA, MSA, SP - C).Experience managing warranty claims, customer quality issues, and field performance investigatio
- ns.
Experience with ERP systems (SAP preferred) and advanced Excel skil - ls.
Proven ability to lead audits, drive corrective actions, and improve quality performan - ce.
Strong analytical, communication, and leadership skil - ls.
Ability to travel throughout North America as need
- oin Opportunity to make a significant impact within a growing global automotive suppli
- er.
High-visibility role with direct influence on customer satisfaction and operational performan - ce.
Lead quality initiatives across multiple manufacturing locatio - ns.
Collaborative environment with strong support from executive leadersh - ip.
Competitive compensation package, bonus potential, and comprehensive benefi - ts.
Long-term career growth within a stable and internationally recognized automotive organizati
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