Help Desk Technician
Job in
Andover, Butler County, Kansas, 67002, USA
Listed on 2026-06-03
Listing for:
City of Lincoln
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
- Location 1124 W 21ST STREET, Andover, KS, , United States
- Job Category Help Desk, IT Support
Description
Kansas Medical Center (KMC) in Andover is adding a Help Desk Technician to the team. This individual acts as the first point of contact for users, resolving tickets via phone or email, documenting issues, and managing account credentials.
Experience with Active Directory is required. Healthcare experience with Cerner EMR is preferred.
An associate's degree in Computer Science, IT, or related field is preferred, or relevant experience with CompTIA+ certification may be substituted.
Understanding of Windows/Mac operating systems, Microsoft Office, Office 365, and networking protocols (IP address, DHCP). Knowledge of Citrix Systems is very helpful.
No interviews schedule information is provided.
Qualifications- Associate's degree in Computer Science, IT, or related field preferred, or relevant experience with CompTIA+ certification may be substituted.
- Experience with Active Directory is required.
- Understanding of Windows/MAC operating systems, Microsoft Office, Office 365, and networking protocols (IP address, DHCP).
- Knowledge of Citrix Systems is very helpful.
- Healthcare experience with Cerner EMR is preferred.
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