Delivery Expert; S. Andover Road, Suite

Job Description

Check all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Domino’s uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances.

• Perform pre‑delivery vehicle preparation.
• Learn the delivery area, check orders for quality and accuracy.
• Follow proper delivery procedures; provide quality customer service through positive and professional interaction with customers in person or by phone.
• Deliver flyers and door hangers.
• Deliver pizza to individual customer homes.
• Safely interact with customers at their homes.
• Receive and process telephone orders.
• Handle sensitive and confidential customer information responsibly.
• Execute credit transactions and make bank deposits as necessary.
• Work as part of a team, assist each other by being on time, support other workstations, and complete all closing duties, including cleaning, at the end of each shift.
• Contribute to an atmosphere of teamwork, energy, and fun.
• Navigate: read a map and locate addresses within the designated delivery area; navigate adverse terrain including multi‑story buildings, private homes, and other delivery sites while carrying products.
• Operate all equipment and clean the equipment and facility daily.
• Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders.
• Use arithmetic skills (addition, subtraction, multiplication, division) accurately and quickly; make correct monetary change.
• Utilize verbal, written, and telephone skills to take and process orders.
• Demonstrate motor coordination between eyes and hands for rapid and accurate precise movements.
• Enter orders using a computer keyboard or touchscreen.
• Stock ingredients from the delivery area to storage, work area, and walk‑in cooler; take inventory and complete associated paperwork.
• Safely operate a motor vehicle.

• Standing: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with some linoleum in the back area. Height of work surfaces is between 28" — 48".
• Walking: Walking is generally in short distances for short durations.
• Sitting: Paperwork is normally completed in an office at a desk or table.
• Lifting: Bulk product deliveries are made twice a week or more and are lifted/moved to the walk‑in cooler or other sections of the store by the crew. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high.
• Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• Pushing: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" – 72" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
• Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.
• Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.
• Crouching/ Squatting: Performed occasionally to stock shelves and to clean low areas.
• Reaching: Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reach down to perform tasks such as scooping cornmeal from a plastic…