Project Scheduling Coordinator

Service Scheduling Coordinator

Location:

Andover, MA (Hybrid)

Candidates must be within reasonable commuting distance to the Andover, MA office.

Employment Type:

Full‑Time

About the Role:

We are seeking a Service Scheduling Coordinator to provide administrative and operational support for an AV integration company based out of Andover, MA. This hybrid role focuses on scheduling, coordination, documentation, and communication—not hands‑on technical work. The position is ideal for a highly organized, detail‑oriented professional who is comfortable supporting field teams and managing multiple moving parts. Prior experience scheduling or coordinating AV service or installation work is a major plus, but the role itself is fundamentally administrative in nature.

• Act as an administrative point of contact for incoming service requests
• Create, update, and manage service tickets and work order
• Coordinate scheduling and assignment of internal technicians and subcontractors
• Monitor open service activity and follow up to ensure tasks move through completion
• Support preventative maintenance programs and recurring service schedules
• Communicate professionally with internal teams, field personnel, and vendors
• Maintain accurate documentation, notes, and status updates in internal systems
• Assist with basic service agreement tracking and renewal coordination

• Strong organizational and administrative skills
• Clear, professional written and verbal communication
• Ability to manage multiple priorities in a fast‑paced environment
• High attention to detail and strong follow‑through
• Comfortable working both independently and in a hybrid office environment
• Proficient with standard office tools (Outlook, Excel, Word)

• Prior experience scheduling or coordinating AV service or AV installation work
• Experience supporting field technicians or subcontractors
• Familiarity with ticketing or work‑order systems (training provided if needed)

• Hybrid position based in Andover, MA
• Administration and coordination‑focused (not a technical role)
• Stable, long‑term opportunity supporting service and field operations
• Opportunity to leverage AV or field scheduling experience without moving into a hands‑on technical role

This is a Contract to Hire position based out of Andover, MA.

The pay range for this position is $20.00 – $28.00 per hour.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.