Professional Operations Administrator

Job Summary

The Part-Time Professional Operations Administrator provides administrative and operational support to the Professional Operations team by assisting with consultant onboarding, contract administration, client onboarding activities, operational data management, compliance documentation, and internal support requests. This role helps ensure business continuity by supporting critical operational processes while maintaining high service levels across internal and external stakeholders. Working across both the Personnel Services and Client Services teams, this position partners closely with Revenue, Account Managers, Payroll, Compliance, and other corporate departments to execute time-sensitive operational tasks.

The ideal candidate is highly organized, detail-oriented, adaptable, and able to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and customer service.

$20-$30 per hour

• Support consultant backend onboarding activities by initiating, tracking, and auditing onboarding documentation.
• Prepare, send, maintain, and track consultant contracts, extensions, rate changes, and client e-signature requests.
• Update and maintain consultant and client records within Bullhorn, , and other internal business systems.
• Process employment and operational change requests while ensuring data accuracy and compliance.
• Assist with client onboarding by collecting required documentation and maintaining client-specific requirements.
• Maintain operational trackers, reports, and department resources to support daily business operations.
• Audit documentation for completeness, accuracy, and compliance with company policies and procedures.
• Respond to operational support requests from Revenue, Leadership, Payroll, Compliance, and other internal departments.
• Assist with payroll-related administrative activities and other time-sensitive operational tasks.
• Support ongoing process improvement initiatives by identifying opportunities to increase efficiency through automation, standardization, and documentation.
• Perform additional administrative and operational duties as assigned to support department and business objectives.

• Strong organizational and time management skills with the ability to prioritize competing deadlines.
• Exceptional attention to detail and commitment to accuracy.
• Ability to manage multiple responsibilities in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality while handling sensitive employee and client information.
• Comfortable learning and utilizing multiple technology platforms and business systems.
• Adaptable, dependable, and solution-oriented with a proactive approach to problem-solving.
• Ability to work independently while collaborating effectively across departments.
• Strong customer service mindset with a professional and positive attitude.

• Associate degree preferred or equivalent combination of education and professional experience.
• Previous experience in administrative support, operations, human resources, customer service, or project coordination preferred.
• Proficiency with Microsoft Office Suite (Excel, Outlook, Word) required.
• Experience using CRM, ATS, or operational management systems (such as Bullhorn or ) is preferred but not required.

• Build strong relationships with teammates and customers.
• Take initiative and seek out opportunities to learn.
• Stay resilient when faced with challenges.
• Embrace feedback as an opportunity to grow.
• Bring positive energy to the team every day.

At ALKU, we believe your career should be more than just a job. That's why we invest in our employees from day one through hands-on training, mentorship, and opportunities to grow both personally and professionally.

• Comprehensive onboarding and training
• Dedicated mentorship and coaching
• Clear career progression
• Opportunities for internal advancement

• Fun working hard environment
• Team-building events and company celebrations
• Collaborative and supportive teams
• Community involvement opportunities

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