Operations & Profit Optimization Lead

Job description:

Automotive Elegance | Multi-Location Retail & Dealership Operations (XPEL PPF)

Automotive Elegance is seeking an Operations & Profit Optimization Lead to transform how revenue turns into profit across three brick-and-mortar locations and dealership operations. This is a senior, high-impact role for a systems-driven operator who thrives in production-heavy environments and is comfortable building structure, enforcing standards, and driving measurable improvements in efficiency and profitability.

• Eliminate operational inefficiencies that limit profitability.

• Build visibility into labor, materials, logistics, and execution.

• Standardize operations across locations without killing performance.

• Create scalable systems that support growth, not chaos.

• Analyze operational and financial data to identify margin leakage.

• Build baseline models for labor efficiency, material usage, and job-level profitability.

• Translate analysis into executable operational improvements.

• Own operational performance across three retail locations.

• Standardize systems and execution while allowing for location-specific nuance.

• Identify and correct performance variance between locations.

• Ensure materials, tools, and jobs are staged prior to install start times.

• Own inventory strategy, PAR levels, and usage tracking.

• Reduce waste, shrinkage, and rework through better systems.

• Measure and improve revenue per labor hour.

• Optimize scheduling, workflow, and job sequencing.

• Remove bottlenecks in production and logistics.

• Enforce execution and quality standards.

• Implement measurable quality control checkpoints.

• Hold teams accountable using data, not emotion.

• Partner with Sales to align demand with operational capacity.

• Flag risks early to prevent reschedules and margin erosion.

• Proven experience building operational systems in a production-heavy environment.

• Track record of improving efficiency, visibility, and profitability.

• Comfort managing strong personalities and enforcing standards.

• Experience operating across multiple locations.

• Financial and operational literacy tied to labor, materials, and margin.

• Bias toward action, accountability, and clarity.

Competitive base salary with significant performance-based bonus tied directly to profitability, labor efficiency, and waste reduction. Strong performers can exceed $150,000+ in total compensation based on results. We believe in paying for outcomes, not activity.

• Established, growing business with strong revenue.

• Clear mandate to improve profitability and operations.

• Leadership alignment around accountability and execution.

• Opportunity to make a visible, lasting impact.

This role is not for someone who prefers managing rather than building, avoids conflict or enforcement, or requires perfect systems before taking ownership.

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

• Scheduling: 5 years (Preferred)
• Management: 3 years (Preferred)
• Inventory management: 3 years (Preferred)
• Microsoft Excel: 3 years (Preferred)

• Andover, MA 01810 (Required)