Customer Support Manager | Hybrid
Job in
Andover, Essex County, Massachusetts, 05544, USA
Listed on 2026-02-23
Listing for:
The Reynolds and Reynolds Company
Full Time
position Listed on 2026-02-23
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading technology company in Andover, Massachusetts is seeking a Customer Support Manager. In this role, you will coach and manage the support team while enhancing customer satisfaction. Responsibilities include monitoring performance metrics, managing escalations, and implementing process improvements. Ideal candidates will have over five years of experience in customer service environments and possess strong problem-solving and communication skills. An excellent benefits package, including a hybrid work schedule, is offered.
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