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SaaS Customer Experience Analyst – Troubleshooting & Training
Job in
Andover, Essex County, Massachusetts, 05544, USA
Listed on 2026-06-09
Listing for:
The Reynolds and Reynolds Company
Apprenticeship/Internship
position Listed on 2026-06-09
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
The Reynolds and Reynolds Company is looking for a Customer Service Specialist based in Andover, Massachusetts. This in-office position requires providing excellent customer service for our SaaS product, troubleshooting issues, and mentoring within the support team.
Ideal candidates will have a college degree, at least one year of customer service experience, and strong communication skills. The role includes benefits like medical insurance and a 401(k) plan with company matching.
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