Customer Experience Specialist: Returns, Quotes & Contracts
Job in
Andover, Essex County, Massachusetts, 05544, USA
Listed on 2026-06-23
Listing for:
Smith+Nephew
Contract
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Smith+Nephew is looking for a Customer Service Specialist in Andover, Massachusetts. This role will focus on returns, repairs, complaint management, and support for service contracts. The ideal candidate has a strong customer service background in logistics or healthcare, with excellent communication and problem-solving skills.
The position requires a High School diploma and prefers an Associate or Bachelor's degree. Proficiency with tools like Salesforce and SAP is expected along with English fluency.
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