Onsite 5-Star Customer Service Specialist
Job in
Andover, Essex County, Massachusetts, 05544, USA
Listed on 2026-07-28
Listing for:
West Shore Home
Full Time
position Listed on 2026-07-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
West Shore Home in Andover, MA is seeking a Customer Service Specialist to support all customer service-related functions at the branch. You will provide a 5-star experience, diagnose product issues, and schedule service visits for post-installation services.
Responsibilities include handling high-volume calls, responding to requests, notifying management of escalations, coordinating parts and service visits, and updating customers on schedule changes.
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