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Commercial Training Manager – Shoulder Arthroplasty

Job in Andover, Essex County, Massachusetts, 05544, USA
Listing for: Smith+Nephew
Full Time position
Listed on 2026-07-18
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 133000 - 140000 USD Yearly USD 133000.00 140000.00 YEAR
Job Description & How to Apply Below

Life Unlimited. At Smith+Nebew, we design and manufacture technology that takes the limits off living.

What You’ll Do

Deliver Impactful Training. Help design and deliver product, procedural, clinical, and commercial training focused on the Shoulder Arthroplasty portfolio, including robotics. Facilitate instructor‑led programs, virtual learning, and hands‑on experiences that build sales confidence and field readiness. Support learning pathways, educational resources, and certification programs that help teams succeed.

Develop and Coach Field Teams. Partner with sales leaders and commercial teams to identify development opportunities and address learning needs. Provide practical coaching through field rides, training sessions, and product discussions while reinforcing best practices and improving consistency across the field organization.

Support New Product Launches. Work closely with Marketing and cross‑functional partners to prepare the organization for new product introductions and portfolio expansion. Develop training content, learning tools, and launch materials that simplify complex clinical and technical concepts into practical, field‑focused education.

Collaborate Across the Business. Partner with Sales Leadership, Marketing, Medical Education, and Commercial Training teams to continuously improve shoulder education programs. Leverage field feedback and performance insights to drive meaningful learning outcomes and business impact.

What You’ll Bring
  • Bachelor’s degree required.
  • 3+ years of experience in orthopaedics, medical devices, healthcare, sales, clinical education, training, product support, product management, or a related commercial function.
  • Experience in Shoulder Arthroplasty or a related reconstructive orthopaedic specialty strongly preferred.
  • Passion for coaching, educating, and developing others through training, mentoring, onboarding, or field support.
  • Strong communication and presentation skills with the ability to translate complex clinical or technical concepts into practical learning.
  • Proven ability to collaborate across sales, marketing, medical education, and commercial teams.
Preferred Experience
  • Shoulder Arthroplasty sales, clinical, product management, or training experience.
  • Experience supporting product launches, field education programs, operating room environments, cadaver labs, surgeon training, or procedural support.
  • Exposure to adult learning principles, curriculum development, or instructional design is a plus, though development opportunities will be available for the right candidate.
What Sets You Apart

You combine deep shoulder expertise with a passion for developing others. You have the ability to simplify complex clinical and technical concepts into practical, field‑ready learning that builds confidence and drives performance. You thrive in a fast‑paced environment, balancing multiple priorities while delivering high‑quality work and following through on commitments. You are a collaborative partner who enjoys working across teams, embraces feedback, and continuously looks for ways to improve learning experiences and business results.

Growth

Opportunity

This role offers a strong growth path for a high‑potential orthopaedic professional who is ready to broaden their impact. You’ll gain exposure to curriculum development, learning strategy, field coaching, product launches, and commercial enablement while working closely with experienced leaders across the business. Over time, you can grow toward broader commercial training leadership.

Travel Requirements

Approximately 30–50% travel for field rides, cadaver labs, sales meetings, training programs, and customer‑facing education events.

Benefits
  • 401(k) Matching Program, 401(k) Plus Program, Discounted Stock Purchase Plan, Tuition Reimbursement
  • Flexible personal and vacation time off, paid holidays, flex holidays, paid community service day
  • Medical, dental, vision, health savings account with employer contribution of $500 or more annually, employee assistance program, parental leave, fertility and adoption assistance program
  • Hybrid work model for most professional roles
  • Hands‑on, team‑customized mentoring training
  • Discounts on…
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