Control Room Operator

Who We Are:

Enel North America is a proven renewables leader delivering clean, flexible and sustainable energy solutions. As part of the Enel Group, we develop, build, own and operate renewable power plants and demand response solutions, with over 11 GW of installed wind and solar capacity, over 1 GW of energy storage and nearly 5 GW of demand response in the US and Canada.

For nearly 25 years, we have reliably powered modern life and driven climate action by putting sustainability at the center of everything we do. Enel is a top‑five industry leader for clean power capacity in the US, demand response in North America and utility‑scale battery storage in Texas.

Enel Green Power North America (EGPNA) seeks motivated and diligent individuals for the Real Time Operator position at its 24‑hour Control Center in Andover, Mass. The Real Time Operator is responsible for the real‑time remote monitoring and operation of the EGPNA generation fleet, comprising various technologies and locations. The role reports to the Control Room Operations Manager and requires a rotating shift schedule to cover the position 24x7x365.

• Operate the EGPNA generation assets in a manner that meets or exceeds all applicable local, state, and federal regulatory requirements.
• Verify the safe and effective operation of the EGPNA Power Plant portfolio, including ancillary and Balance of Plant (BOP) equipment, through the detection of alarms, changes in parameters, outages, anomalies, and abnormal conditions, to maintain stable and efficient operations.
• Identify basic abnormal operations for undocumented situations by using basic critical thinking and react appropriately.
• Remotely operate the EGPNA Power Plant portfolio, including ancillary and BOP equipment such as hydroelectric, wind and solar portfolios, and optimize operations based on defined procedures to maximize generation while satisfying safety, environmental, and regulatory requirements.
• Collaborate with regional transmission operators, and local operations and maintenance personnel to implement scheduled maintenance plans, and restore generation following unexpected disruptions.
• React to directives and abnormal conditions immediately in accordance with EGPNA processes and Standard Operating Procedures to guarantee safe and compliant operations.
• Record data, log information, and compile and distribute reports as required.
• Act proactively using core operator fundamentals by anticipating critical conditions, checking status based on all available parameters, and identifying abnormal situations not necessarily captured by an alarm.
• Maintain continuous coverage and responsibility while on‑duty, remaining alert, attentive, and ready to respond to any normal or emergency situation.
• Complete required internal and external training requirements, including NERC‑required training and certifications, and ISO/RTO required training and certifications.

• Available to work rotating shift work, 365 days a year, including weekends and holidays.
• Available to fill scheduled and unscheduled job vacancies.
• Willingness and ability to complete an extensive in‑house training program as well as NERC or ISO equivalent certification programs and subsequently maintain these qualifications.
• Basic knowledge of AC electrical generation and high voltage transmission processes.
• Advanced computer skills, including experience in SCADA system operations and MS Office Suite.
• Ability to travel to remote sites for work or training activities, including overnight trips if required.
• Ability to work in a dynamic, fast‑pace environment and adapt quickly to changing priorities, accepting change management.
• Rigorous integrity and determination in the execution of work, managing multiple and potentially conflicting priorities.
• Analytical ability to collect, evaluate numerical data, and complete internal and external reporting.
• Experience in data visualization/analytic software (OSISoft PI, SAS, Power
  
  BI).
• Excellent verbal and written communication skills.

• A minimum of a 2‑year degree in Electrical Technology/Engineering (Bachelor's degree…