SCADA Engineer- Hybrid; Andover, MA

Position: SCADA Engineer- Hybrid (Andover, MA)
Description and Requirements Who We Are: Enel North America is a proven renewables leader delivering clean, flexible and sustainable energy solutions. As part of the Enel Group, we develop, build, own and operate renewable power plants and demand response solutions, with over 11 gigawatts (GW) of installed wind and solar capacity, over 1 GW of energy storage and nearly 5 GW of demand response in the US and Canada.

For nearly 25 years, we've reliably powered modern life and driven climate action with our people, partners and communities by putting sustainability at the center of everything we do. Enel is a top-five industry leader for clean power capacity in the US, demand response in North America and utility-scale battery storage in Texas. We are a smart and passionate team working together to build the Enel North America that we want for the long-term - one that is founded on strong financial, social and environmental values.

Being on our team means being part of lasting progress to create a thriving and more sustainable world for our climate and communities. It means valuing safety, trust, innovation, proactivity, flexibility and respect in all we do. Our vision is ambitious, and we'll get there together.
The Opportunity: As a SCADA Engineer with Enel Green Power North America, you will be assigned technical tasks of maintenance and projects on SCADA systems for renewable generation and BESS systems. Supervised by the Manager SCADA and Controls, your role will be to maintain the fleet of SCADA systems for Enel Green Power North America generation plants through various tasks such as planned maintenance, troubleshooting, incident management, change requests, take part in the definition of evolution plan and projects, major system upgrades, cyber security projects, etc.

Tasks will be driven by the business needs from Operations. This Position will also assist in the integration of new power plants into the ENEL Green Power systems, ensuring the readiness of the systems at the plant start up, smooth transition to the operation phase, and guarantee that systems are compliant with Enel policies and applicable regulations.
What You'll Do at Enel North America:

• Work on incidents and change management requests in close coordination with the EGPNA ICS Service Desk to ensure high system availability and reliability. Tasks include advanced troubleshooting, coordination with contractors and software supplier's experts, root cause analysis, etc. Intervention is performed mainly remotely.
• Write, review and update work incident reports and operating procedures.
• Collaborate with the EGPNA ICS Service Desk to analyze & report Plant-facing issues such as incidents, requests, availability, and compliance and perform detailed problem analysis on critical incidents to prevent reoccurring issues and improve resolution time.
• Measure KPIs to evaluate the performance of the Plant-facing systems.
• Perform detailed problem analysis on critical incidents to prevent reoccurring issues and improve resolution time.
• Take part in system improvements and new projects: developing scope of work, reviewing design and proposals with suppliers, selection of suppliers, implementation, testing, commissioning, and finally the transition to Control Room Operators.
• Work in close coordination with the Remote-Control Generation support team managing the supporting ICS infrastructure (networking, hardware, OS, cyber security, patching, etc.).
• Supervise EGPNA contractors and suppliers to maintain efficient coordination, level of support, compliance and quality of services to EGPNA.
• Work with the Operations team to address the business needs and provide appropriate technical solutions.
• Provide 24/7 on-call support as first or second level of escalation for critical incidents.
• Comply with and support enforcement of compliance program (EGPNA standard procedures, NERC CIP (706) Cyber standards, NERC (693) Reliability standards, etc.)
• Design and integration of new plants
• Act as the SME within the team to onboard new technologies (e.g. BESS) and new ICS/SCADA platforms and ensure knowledge capitalization and sharing within the team.
• Review design of instrumentation, control and SCADA systems from the E&C and M&A group
• Ensure specifications and recommendations from the Plant systems team are addressed
• Act as the reference point developing, communicating, and enforcing that delivered systems are fully compliant with Plant systems team expectations, Enel guidelines, TSO/ISO Market protocols, and applicable regulation (e.g. NERC, NERC CIP)
• Collect, review and Q/A design, commissioning and project technical information supplied by E&C and ensure available documents are available to the DH for the maintenance phase.
• Perform or coordinate as needed the integration of systems with:
• OT Domain
• Patching and back-up program
• Corporate Osi Soft PI
• Network Monitoring tools
• Asset management platform
• System access control
• Coordinate the onboarding of the system within maintenance processes (Service…