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Program Director; Mental Health Services

Job in Andover, Essex County, Massachusetts, 05544, USA
Listing for: Vinfen
Full Time position
Listed on 2026-03-06
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Program Director (Mental Health Services)

Sign on bonus: $8000; 1/3 upon completion of 30 days, 1/3 upon completion of 6 months, 1/3 upon completion of 9 months

The ACCS Program Director oversees the clinical, financial and administrative operation of a GLE/SIE program that is designed to promote independence, community integration and full functioning of adults receiving mental health services. Based out of a Group Living Environment (GLE) or Supported Independent Environment (SIE), the ACCS Program Director will create a helping environment in the residence in which all are welcome, respected and valued by upholding Vinfen and DMH policies, supervising staff and coordinating clinical services within the program.

Responsibilities
  • Promote the engagement, housing permanency, community tenure, achievement of greater self-sufficiency and successful completion of tenure at the residence for all PS at the site.
  • Manage a GLE or SIE residential site’s systems and procedures, including planning and implementing regulations and requirements, quality improvement initiatives, and intakes and discharges from residence.
  • Collaborate with Team’s Housing Coordinator to facilitate successful and timely transitions to and from the group residential site.
  • Create a helping environment in the residence in which family, friends, and others important in the lives of PS are welcome, respected and valued.
  • Promote teamwork between Team and GLE/SIE staff to provide all Treatment Plan interventions in and out of residence as needed.
  • At the direction of the LPHA Clinician, ensure that the non-clinical support interventions of each resident’s Treatment Plan are completed as outlined.
  • Implement Safety Plans and Crisis Prevention and Response Plans as developed by Team for residents.
  • Assist the LPHA Clinician in managing the quality and timeliness of residential staffs’ Treatment Plan documentation and Medicaid Rehab Option standards adherence.
  • Monitor the staffs’ use of evidence-based practice techniques, request additional training from Team staff as needed.
  • Support the provision of evidence-based practices and best practices to PS, including Motivational Interviewing;
    Harm Reduction;
    Housing First;
    Stages of Change;
    Wellness Recovery Action Plans (WRAP);
    Seeking Safety and Cognitive Behavioral interventions.
  • Manage the site’s DMH licensing adherence.
  • Maintain the residence’s adherence to Medication Administration Program policies and procedures.
  • Manage residential sites’ collection and use of resources including food stamps, program fees, representative payee accounts and Client Funds. Monitor expenses and residence’s budget. Submit information for billing procedures.
  • Manage adverse events, including Incident Reporting; ensure corrective actions are implemented.
  • Oversee Human Rights policies and procedures for residence.
  • Ensure the maintenance, repair and safety of the residence.
  • Maintain “good neighbor” relationships with residence’s neighbors.
  • Maintain strong working alliances with other service providers of the PS in the residence, including Care Coordination entities.
  • Hire, orient, provide day-to-day supervision of, and evaluate residence’s staff. Offer consistent and direct performance feedback. Conduct corrective action procedures for residential staff if needed.
  • Manage relief and overtime resources to maintain operational excellence.
  • Implement retention, recognition and awards initiatives for residence staff; provide career development guidance and broadcast promotion opportunities.
  • Ensure required residential Performance Measures are maintained.
  • Support staff training in, and use of trauma informed, recovery-oriented, person-centered, culturally competent and strengths-based approaches and skills training techniques in their work.
  • Provide thorough and thoughtful documentation of PS needs and services.
  • Promote healthcare, employment and education services access for PS.
  • Participate as member of regional GLE/SIE Program Director Community of Practice Workgroup for continuous professional role competency development, mentoring and learning.
  • Provides on-call coverage as assigned.
  • Perform other related duties, as assigned.
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