HR People Operations Generalist

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Full Time ADMIN 2 North Andover, MA, US

5 days ago Requisition

Salary Range: $65,000.00 To $85,000.00 Annually

Family-owned and operated, Bake’n Joy Foods, Inc. is a leading manufacturer of top-quality bakery products, founded in 1941. We manufacture a variety of products for professional bakers, including frozen scoop batters, pre-deposited muffins, cornbread, loaf cakes, and Boston Coffee Cakes, as well as mixes, and an expanding line of fully baked items such as coffee cakes, loaf cakes, and more. We remain committed to providing top-quality products, service, and value to our customers.

The People & Culture (P&C) People Operations Generalist supports core HR operations within a dynamic food manufacturing environment. This role is responsible for benefits and leave administration, compliance, learning management, HR systems, and the execution of key P&C programs. The Generalist serves as a trusted resource to associates and managers, ensuring compliant, efficient, and associate‑focused HR processes.

• Benefits Administration
  :
  Responsible for benefits administration, including enrollments, changes, audits, and invoices, vendor coordination, and associate support.
• Compliance & Documentation
  :
  Ensure compliance with federal, state, and local employment laws and regulations. Track and document training, continuing education, and work assessments. Conduct background checks and verify employment eligibility.
• Leave & Absences Management
  :
  Responsible for the leave of absence programs, including FMLA, ADA, state medical leave programs, and other statutory or company‑specific leave programs. Ensure consistent application and associate support throughout the leave process.
• Learning Program Administration
  :
  Assign and launch learning activities in the Learning Management System. Leverage data and reporting to monitor and report on learning progress. Coordinate in‑house and external training sessions. Create and manage an annual training schedule.
• Associate Handbook and Company Policies
  :
  Maintain and administer the associate handbook, including drafting and updating policies to ensure compliance with federal, state, and local regulations; partnering with leadership to implement policy changes; communicating updates to associates; and providing guidance and interpretation to managers and associates to ensure consistent application.
• P&C Systems & Reporting
  :
  Utilize ADP and other P&C management systems to maintain employee records, generate reports, and provide data‑driven insights to support P&C decision‑making.
• Uniform Program Management
  :
  Manage and administer the company‑wide uniform program, including new hire setup, uniform changes, locker coordination, vendor partnership, inventory oversight, safety compliance alignment, and invoice auditing and processing to ensure cost accuracy and control.
• Communication
  :
  Excellent verbal and written communication skills.
• Interpersonal Skills
  :
  Strong negotiation, conflict resolution, and interpersonal skills.
• Organizational Skills
  :
  High attention to detail, with the ability to manage multiple tasks and meet deadlines.
• Problem‑Solving
  :
  Strong analytical skills, with the ability to address complex P&C issues effectively.
• Confidentiality
  :
  Ability to handle sensitive information with integrity and professionalism.
• Technology Proficiency
  :
  Proficient in Microsoft Office Suite, HRIS, and talent management systems.
• Legal Knowledge
  :
  Thorough understanding of employment‑related laws and regulations.

The role is an office‑based role within a food manufacturing facility, and may occasionally need to visit production areas, requiring adherence to safety protocols and use of personal protective equipment (PPE).

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to navigate different departments within the facility.

• Vice President of People & Culture

• Full‑Time

• C…