Benefits Specialist

The Associate Benefits Specialist supports the administration and delivery of the U.S. benefits programs. Your role partners with HR and vendors to ensure employees receive accurate information, timely support, and a positive benefits experience while maintaining compliance with applicable regulations. In this role, you will report to the Senior Manager, of U.S. Benefits.

• Provide day-to-day administrative support for U.S. employee benefits programs (e.g., health, welfare, retirement)
• Serve as a primary point of contact for employee inquiries related to benefits eligibility, coverage, and claims
• Communicate benefit plan options, key features, and enrollment deadlines to employees
• Conduct new hire orientations and assist with benefits education sessions
• Reconcile monthly vendor invoices and support benefits billing and payment processes
• Manage benefits email inbox and Workday Help to resolve issues or escape as appropriate
• Support open enrollment planning, communication, and execution
• Partner with HR team members and external vendors to resolve complex issues
• Ensure compliance with federal and state regulations (e.g., ERISA, COBRA, ACA, HIPAA)