More jobs:
T2 Field Services/Desktop Support
Job in
Andover, Essex County, Massachusetts, 01810, USA
Listed on 2026-06-03
Listing for:
Artech LLC
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
Job Title :
Desktop Support
Location : 350 Lowell Street, Essex, Andover, MA, 01810
Duration : 12+ months Contract (with possible extension)
Job Description:
- Experience with deskside support to build machines, install software, move customer office or cube equipment (workstation or laptop) from one location to the other.
- Provide support on various laptop, desktop and tablet running Win 7/10 /11
- Refresh IMAC
- Imaging, Refreshes
- Experience in performing warehouse duties
- Need expertise in troubleshooting, Incident work
- Understanding the impacts of Active directory and domains would be helpful and data migration too.
- Installation, configuration and maintenance of windows, hardware’s and software’s.
- Ticketing Experience (Client uses Service Now Ticketing) – Any ticketing experience, Service Now a plus.)
- IT deskside support technician who is under moderate supervision.
- Conducts service request and incident resolution for moderately complex end user hardware and software.
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