Logistics Manager, Command Center

Overview

Transplant Logistics is a recently created organization responsible for leading all aspects of Trans Medics’ transplant logistics, enabling the exponential growth of the National OCS Program (NOP). The team’s comprehensive scope includes data analytics, network and topology design, capacity planning, product and program management, and the daily execution of air and ground transplant logistics operations, managed by a world‑class central command center operating 24/7.

Reporting to a Command Center Senior Manager, the Logistics Manager will play a key role in executing end‑to‑end logistics for critical transplant missions.

• Drive end‑to‑end logistics execution across all areas of the command center, including resource dispatch, effective resource assignments, air and ground transportation, travel arrangements, and related logistics.
• Collaborate with all areas of the LCC, including transplant clinical coordination, ground transport coordination, aviation coordination, and logistics support.
• Establish an itinerary outlining means of transportation and timelines to be shared with donor and receiver sites.
• Monitor progress once resources are on route and take ownership to minimize disruptions, communicating changes to stakeholders.
• Prepare clear and cost‑effective transportation quotes for customers.
• Operate at the highest level of quality, meeting customer needs in a cost‑efficient manner by managing interfaces and coordination between LCC teams.
• Demonstrate a keen understanding of the significance of the work supported by the LCC, focused on the best interest of patients and saving lives.
• Recommend and actively participate in quality improvement initiatives and team projects as assigned.
• Attend team meetings outside of call hours as necessary.
• Perform other Trans Medics tasks and duties as assigned.

Full‑time, located at the Andover, MA Transplant Logistics Command Center. Remote shifts not permitted. Approximately 15 12‑hour shifts per month following a 4‑days‑on, 3‑days‑off, 3‑days‑on, 4‑days‑off schedule, including nights, holidays, and weekends.

• Bachelor’s degree
• 5+ years of operations experience, including logistics, retail, transportation, command center, control tower, or similar environments

• Highly organized, adept at keeping on track in a fast‑paced, high‑urgency environment with multiple simultaneous inputs
• Strong analytical skills and the ability to make sound recommendations based on thoughtful, accurate analysis
• Outstanding written and verbal communication skills and the ability to work across teams
• Attention to detail while understanding the big picture
• Tech savvy and able to quickly learn various apps to manage relevant processes
• Can‑do attitude, learning agility, and strong sense of ownership

Salary: $85,750‑$107,050 (base range). Actual compensation varies by experience, qualifications, skills, and location.

Eligible for bonuses, equity, and a comprehensive benefits package including:

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Flexible Spending Accounts (Health & Dependent Care)
• Short‑Term Disability
• Long‑Term Disability
• 401(k) Plan
• Pet insurance
• Employee Stock Purchase Plan

Trans Medics is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability, protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.