Appeals Officer; Team Case Lead Register

Job Title

Vacancies will be filled in the following specialty areas:
Independent Office of Appeals - Examination Appeals

The following are the duties of this position at the full working level:

• Holds conferences and negotiates issues with taxpayers/representative to resolve tax disputes in a fair and impartial manner. Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.
• Area 9 is a national program made up of four teams located throughout the country. Area 9 has primary responsibility for the largest cases in Appeals, generally Large Corporate Compliance Program Cases (LCC) and Industry Cases (IC) with multiple complex tax issues with over $10 million dollars in dispute. This work is accomplished by the incumbent and a team of several employees.
  
  Team members are typically experts in a particular aspect of federal taxation and are often grade 14 Technical Specialists, International Specialists or Appeals Officers.
• Communicates and fosters dialogue with peers, customers and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem-solving.
• Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his/her immediate manager. This feedback is both written and oral; provided on a timely and ongoing basis; addresses the appropriate critical job elements and aspects; and follows guidelines prescribed by the Chief Appeals, the Director, and the Appeals Area Director as to timing, form and content of the feedback.