Triage RN, Pediatrics

Mass General Brigham Community Physicians, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

This Mass General Brigham practice located at 323 Lowell Street in Andover offers a broad range of medical sub-specialties (Cardiology, Pulmonary, Endocrinology, GI, Internal Medicine, and Pediatrics). We provide residents of Merrimack Valley with the latest in diagnostics, technology, and research. Andover Medical Center offers an integrated system of care that combines expert, medical attention. We are seeking a full-time 40-hour Triage RN to support our Pediatric suite.

This role is a mix of phone triage and nurse visits. The schedule for this role Monday through Friday from 8:30 AM–5:00 PM. To support patient care, our team also participates in a shared weekend rotation approximately every 6–8 weeks. Weekend hours are limited to 8:00 AM–12:00 PM at our Haverhill location. Fall:
Saturday and Sunday Summer:
Saturday only Our team of three RNs also collaborates on a rotating holiday coverage schedule, ensuring coverage is shared fairly while maintaining a supportive, team-oriented environment.

Responsible for patient care and support within the outpatient setting through providing compassionate care, assisting in procedures, and collaborating effectively in a dynamic ambulatory care environment.

• Deliver direct patient care and support, ensuring high nursing standards.
• Conduct patient assessments, devise care plans, and assist in outpatient procedures with a focus on patient comfort and safety.
• Educate patients and families on treatment plans, medications, and post-procedure care.
• Collaborate closely with healthcare professionals to coordinate comprehensive patient care.
• Administer medications, perform IV therapy, and maintain accurate patient records in compliance with regulations.
• Uphold infection control protocols and maintain a safe environment for patients and staff.

Education
Associate's Degree Nursing required and Bachelor's Degree Nursing preferred

Licenses and Credentials
Registered Nurse [RN - State License] - Generic - HR Only required Basic Life Support [BLS Certification] - Various Issuers preferred

Experience
Clinical nursing experience 0-1 year required and Ambulatory care or outpatient experience 1-2 years preferred

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.