Sample Coordinator

Help Keep Our Products — and Teams — Perfectly in Sync

At RMS International USA, great products don’t happen by accident. Behind every toy is a tightly coordinated process that keeps Sales, Design, Purchasing, and Quality aligned from concept to customer.

We’re hiring a Sample Coordinator to support our Quality Assurance team by managing sample scheduling, coordination, and organization. This role reports to the VP of Quality Assurance and plays a key administrative and operational role in keeping order timelines, sample flow, and approvals on track.

If you’re detail-oriented, highly organized, and enjoy being the glue that keeps cross-functional teams moving together, this is a great entry-level opportunity to grow within quality and product development.

Sample Flow (Inbound / Outbound)

• Manage and track all incoming and outgoing product samples across multiple active orders.
• Coordinate sample shipments, including inbound receipts, internal distribution, and outbound shipments.
• Work with the Quality team to coordinate shipment of replacement items to customers as needed.
• Maintain accurate sample logs for all check-ins and check-outs.

In-House Sample Organization & Control

• Build and implement the in-house sample storage organization from the ground up, establishing structure, standards, and controls.
• Own the organization, control, and physical integrity of all in-house samples.
• Design and maintain a clearly labeled and structured sample storage environment to ensure traceability and accessibility.
• Establish and enforce standards for sample categorization, labeling, tracking, and storage.
• Conduct periodic audits to ensure sample records and physical inventory remain accurate and complete.

Schedule & Order Management

• Own sample timing for active orders and communicate regularly with overseas teams regarding upcoming, delayed, or late samples.
• Coordinate with international vendors and partners; this role may require occasional early-morning or late-evening communication to align across time zones.
• Monitor sample readiness and testing progress against order schedules.
• Identify risks, bottlenecks, or missing inputs and proactively flag issues to keep orders on track.

Cross-Functional Coordination

• Coordinate sample flow between Quality Assurance, Design, Purchasing, Sales, vendors, and external testing labs.
• Serve as a central point of contact for sample status, availability, and timing.
• Support alignment between physical sample control and order schedules.
• Support sales meetings, customer presentations, and trade show preparation by organizing and managing required samples.

Required Experience & Skills

• Experience with order coordination or schedule management, including tracking multiple items or orders simultaneously.
• Hands‑on experience with sample, inventory, or materials management.
• Strong organizational skills, attention to detail, and accountability.
• Comfort coordinating with overseas teams and working non‑standard hours when needed.
• Clear written and verbal communication skills.
• College degree not required, we prefer a candidate with applicable experience.

Preferred Qualifications

• Experience in consumer products, product development, QA, or supply chain environments.
• Comfort working in Excel or similar tools for tracking, reporting, and inventory control.

• Ability to regularly lift, carry, and move boxes weighing up to 50 lbs.
• Comfortable using basic hand tools and assisting with light assembly, breakdown, or organization of samples and storage areas.
• Will frequently walk throughout office spaces and storage/sample rooms to maintain organization and coordinate sample flow.
• Ability to stand, bend, reach, and move between locations throughout the workday.
• Hands‑on, proactive approach to maintaining a clean, organized, and efficient sample environment.

You’ll join a collaborative, fast‑moving team where your work directly impacts product quality and customer satisfaction. This role offers hands‑on exposure to how toys move from idea to shelf — with room to grow into QA, compliance, or sourcing roles over time.

We offer:

• Competitive pay and annual bonus potential
• Up to a 3% 401k match
• Hands‑on experience across categories, with room to grow in quality, compliance, or sourcing
• A laid‑back but fast‑moving culture where your work has real impact - and you’ll probably play with toys

Name *

Email *

Phone Number

Message *

Upload Resume *

Acknowledgement *

I acknowledge that the position I am applying for is a full time, five days a week, in‑office position.