Operations Quality Manager

Location: US-MA-ANDOVER-AN1 ~ 350 Lowell St ~ AN1 ESSEX BLDG

Date Posted:

Country: United States of America

Position Role Type: Onsite

Security Clearance Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Role Overview: Raytheon is seeking a Manager of Operations Quality to join the Circuit Card Manufacturing (CCM) Team in Andover, MA. The Operations Quality team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement. As a leader, you will manage a group of quality engineers and hardware specialists, monitor production performance, lead yield improvements and reduce Cost of Poor Quality (CoPQ), support factory compliance, validate change control and implementation, and more.

• Lead a team of operations quality engineers and hardware specialists. Some of your leadership tasks will include staffing, coaching/mentoring, presenting to senior leadership, and performance reviews.
• Your on-site presence will enable your immediate interaction with leaders in Operations, Engineering, Quality, and program representatives in your factories. You will regularly engage with other factory leadership to ensure alignment of top priorities for your team.
• Ensure effective root cause analysis and implementation of corrective & preventative actions.
• Perform verification and validation of improvements to understand effectiveness.
• Baseline factory metrics (scrap, rework, FPY, etc.), identify top drivers, forecast future demand for top drivers and identify areas of opportunity for improvement assuring clear identification, control, and disposition of nonconformities.
• Assess production trends using data analysis and statistical process control methods.
• Lead manufacturing team discussions to drive process enhancements to reduce variation.
• Lead/Drive Advanced Product Quality Planning (APQP) initiatives (PFMEA, control Plans, SPC, etc.) using baseline metrics and future demand with the ability to perform verification/validation of improvements and efficiencies to facilitate defect prevention.

• Bachelor’s in science, Technology, Engineering, or Mathematics (STEM) or other technical field of study and a minimum of eight (8) years of Quality Engineering, Continuous Improvement, or related fields.
• Project management experience including managing multiple projects simultaneously.
• Experience in first article inspection reports (FAIRs), quality monitoring, and leading root cause correct actions for both short-term and long-term initiatives in a cross functional matrixed environment.
• Experience in development/usage of quality metrics that may be used to drive true root cause and long-term corrective action, and in the identification/institution of perceptive verifications.
• Experience in manufacturing process knowledge with Quality systems and industry technical standards (ISO 9001, AS9100 and/or AS9102), interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control.
• Prior experience in quality, or process engineering, in a manufacturing environment.
• Ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Strong familiarity with J-STD-001, ISO 9001, AS9100, AS9201, Six Sigma, Customer Oriented Results and Excellence (CORE) or Lean experience/tools, associated tools, and ASQ Certifications.
• Able to facilitate cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing).
• Experience with Advanced Product Quality Planning (APQP)/AS9145;
  Utilizing tools such as PPAP, Key Characteristics, DFMEA, PFMEA and/or Control Plans. Experience with SAP/PRISM or other Enterprise Resource Planning (ERP) Tool.
• CORE, Six Sigma, Shainin Red X, ASQ Certifications.
• Experience in DoD product and process oversight including requirements, build, integration, test and…