Sr Operations Quality Manager

Senior Manager, Operations Quality – Circuit Card Manufacturing

Job Summary:

Raytheon is seeking a Senior Manager of Operations Quality to join the Circuit Card Manufacturing (CCM) Team in Andover, MA. The role focuses on ensuring product and process quality, emphasizing product compliance, customer satisfaction, and continuous improvement.

Location:

Andover, MA, USA. Position Type:
Onsite. Eligibility: U.S. citizen required to obtain and maintain a U.S. DoD Secret clearance after day 1.

• Lead a team of operations quality engineers and hardware specialists.
• Staff, coach, mentor, present to senior leadership, and conduct performance reviews.
• Maintain on‑site presence to interact directly with leaders in Operations, Engineering, Quality, and program representatives.
• Engage with factory leadership to align top priorities for the team.
• Ensure effective root‑cause analysis and implementation of corrective and preventive actions.
• Verify and validate improvements to assess effectiveness.
• Baseline factory metrics (scrap, rework, FPY, etc.), identify top drivers, forecast demand, and identify improvement opportunities with clear control and disposition of nonconformities.
• Assess production trends using data analysis and statistical process control methods.
• Lead manufacturing team discussions to drive process enhancements and reduce variation.
• Lead APQP initiatives (PFMEA, control plans, SPC, etc.) using baseline metrics and future demand to facilitate defect prevention.

• Bachelor’s degree in STEM or related technical field and a minimum of ten (10) years of Quality Engineering, Continuous Improvement, or related experience.
• Previous people‑management experience and/or technical lead responsibilities across cross‑functional teams.
• Project management experience with multiple simultaneous projects.
• Experience with first article inspection reports (FAIRs), quality monitoring, and leading root‑cause corrective actions in a matrixed environment.
• Experience developing/using quality metrics to drive root‑cause and long‑term corrective action.
• Experience in manufacturing process knowledge with quality systems and industry standards (ISO 9001, AS9100/AS9102), interpreting drawings, BOMs, consumables, tool control.
• Prior experience in quality or process engineering within a manufacturing environment.
• Ability to obtain and maintain a U.S. government‑issued security clearance.
• U.S. citizenship required.

• Familiarity with J‑STD‑001, ISO 9001, AS9100, AS9201, Six Sigma, and Lean tools.
• Experience with APQP/AS9145, PPAP, Key Characteristics, DFMEA, PFMEA, and control plans.
• Experience with ERP systems such as SAP/PRISM.
• Experience with DoD product and process oversight (requirements, build, integration, test, delivery).
• Experience with Product/Process Failure Modes & Effect Analysis, regression analysis.
• Proficiency in Microsoft Office applications.
• Existing U.S. DoD Secret (or higher) clearance.

U.S. citizenship is required; only U.S. citizens may obtain a security clearance. A DoD Secret clearance is required and must be maintained after day 1.

USD 132,400 – 251,600 per year (announced range).

• Medical, dental, and vision coverage.
• Life insurance, short‑term and long‑term disability.
• 401(k) with company match and flexible spending accounts.
• Paid time off, parental leave, holidays, and flexible work schedules.
• Employee assistance program and employee scholar program.
• Potential annual short‑term and long‑term incentive compensation.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.