VP, Commercial Head for Digital Dentistry

Vice President Of Connected Customer Solutions (CCS) Nam

The Vice President of Connected Customer Solutions (CCS) will be responsible for driving the growth and expansion of Straumann Group's CCS portfolio in North America (NAM) in close coordination with our sales organizations and the global business unit. S/he will ensure effective execution and driving a solution mindset across all customer touchpoints and channels. This leader will have an entrepreneurial mindset, taking calculated risks, elaborating strategies and driving excellence in execution to capture the huge opportunity the Straumann Group has within the digital solutions (software, hardware and services) within the dental aesthetic market.

S/he will enjoy working in a fast-paced and dynamic organization, be willing to make and implement key decisions, and bring a proven track record in developing and driving high-quality collaboration in a multi-cultural, multi-brand, and multi-geography environment. The VP, CCS NAM reports directly to the EVP, Head of North America and is part of the senior executive management team in Andover, Massachusetts.

Job Responsibilities

• Lead, coach, inspire and guide the NAM CCS organization to deliver on customer and organizational expectations.
• Participate in Straumann's NAM growth strategy elaboration, by constantly analyzing local and national business opportunities. Evaluate business potential of new markets and new product launches. Assess cost and resource allocation for the entrance into new markets leveraging existing core competencies of the organization.
• Develop the NAM CCS team by engaging in regular coaching and feedback to foster on-going talent development.
• Responsible to exceed digital sales target for the region, both directly and indirectly.
• Coordinate and support Global CCS business unit with strong collaboration in strategy development and executions.
• Drive marketing strategies (upstream and downstream) within all customer and channel groups including Premium and Value implants, Ortho and Lab channels.
• Link product management strategies to regional needs.
• Assist in developing sales objectives including sales volume, revenue management, and product profitability, accurately forecasting annual, quarterly and monthly revenue streams. Ensure that sales goals and forecasts are consistent with the organization's long-range strategic objectives.
• Drive continuous improvement of the sales team productivity, efficiency and effectiveness.
• Actively participate in Straumann Cultural Journey by role modelling the company's core values and core behaviors to ensure trust, agility, performance and integrity.
• Contribute as a member of the Straumann North American Leadership Team, constructively contributing to the development and execution of NAM strategy while supporting other Lead Team colleagues in achieving success in their respective areas.
• Oversee all relevant sales support and/or professional services activities to maximize sales revenues and meet corporate objectives.
• Participate in International Sales and Marketing Meetings in Headquarters (Basel - Switzerland) to ensure new product development is meeting regional market requirements.
• Role model, and strengthen the company culture together with the team, and demonstrate the Straumann Group Core Behaviors through leading the organization to high and sustainable growth.
• 35% Domestic and international travel, to include nights and weekends.
• Other duties as assigned.

Management Responsibilities

• Direct reports include Digital Sales Teams, Digital Solutions Training, Digital Product Management Team, Customer Success, Service & Training Teams.

Physical Attributes

• Not applicable

Minimum Qualifications

• Bachelor's degree or equivalent experience required; MBA strongly preferred
• Minimum of 12 years sales experience with at least 8 in senior sales leadership roles within organizations serving the areas of dental, ophthalmology, esthetics or similar clinician-owned individual practices
• Dental or Medical device industry experience a plus
• Passionate, high achiever, committed to excellence in all aspects of role
• Excellent leadership and management skills with the ability to…