Facilities Technician

General Profile

• Has developed proficiency in a range of HVAC and refrigeration processes and procedures through job-related training and considerable on-the-job experience
• Maintains appropriate licenses, training, and certifications required for HVAC/Refrigeration work
• Completes a variety of atypical assignments related to HVAC systems, refrigeration units, and building environmental controls
• Works within defined processes and procedures and helps determine the appropriate approach for new assignments
• Completes work with a limited degree of supervision
• Acts as an informal resource for colleagues with less experience

• Has developed proficiency in a range of HVAC and refrigeration analytical processes and procedures to carry out assigned maintenance, repair, and installation tasks
• Demonstrates advanced troubleshooting capabilities for complex HVAC and refrigeration system issues

• Has a good understanding of how the HVAC/Refrigeration team integrates with Facilities Operations and other departments to achieve site objectives
• Understands the impact of HVAC system performance on building operations and client satisfaction

• May provide informal guidance and support to more junior HVAC technicians and apprentices
• Serves as a technical resource for troubleshooting and problem-solving

• Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents, procedures, and technical manuals
• Applies diagnostic skills to identify root causes of complex HVAC and refrigeration system failures

• Impacts the quality of own work and its contribution to the Facilities team
• Ensures building environmental systems operate efficiently and meet client requirements

• Explains complex technical information regarding HVAC and refrigeration systems to team members and other departments
• Communicates system status, repair needs, and maintenance recommendations effectively

• Perform preventive maintenance, repairs, and installations on HVAC systems and refrigeration equipment
• Diagnose and troubleshoot complex system malfunctions
• Mentor and provide technical guidance to less experienced technicians
• Ensure compliance with safety standards and building codes
• Maintain accurate maintenance records and documentation
• Coordinate with vendors and contractors as needed
• Participate in continuous improvement initiatives

• 5-7 years of hands‑on HVAC and refrigeration experience
• EPA Universal Certification
• State/local HVAC licenses
• Demonstrated ability to work independently with minimal supervision
• Proven track record of troubleshooting complex HVAC systems