Electronic Health Records Assistant

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Full Time Full-Time Andover Main Office, Andover, CT, US

2 days ago Requisition

Salary Range: $22.00 To $24.00 Hourly

Monday through Friday, 40 hours/week

The Billing and EHR Assistant is responsible for ensuring the quality of documentation and billing (attendance) of all services and provide support to employees in the use of Therap.

• High School diploma required. College degree preferred.
• Direct care experience with IDD/DDS preferred.
• Good interpersonal and communication skills with the ability to resolve issues and provide clear instruction.
• Good analytical and problem solving skills.
• Experience in using Therap.
• Experience in using Excel and other Microsoft products.
• Obtain and maintain all required certifications to include FA/CPR, PMT, Bi-Annual Inservice, and medication certification.
• Valid Connecticut Driver’s License and eligibility for Network’s auto insurance.
• Ability to maintain confidentiality

The position reports to the Billing and Admissions Director. Develops and maintains relationships with the following:

• Other Administrative staff
• Program Directors, Managers, and Staff

• Assist the EHR Director in monitoring Therap documentation for all programs.
• Create, update, and maintain Therap user guides as needed.
• Generates billing, attendance, and revenue reports for services as assigned and serve as backup for supervisor.
• Ensure that support documentation for attendance and billing is adequate and meets applicable guidelines. Provide feedback and guidance to staff as needed.
• Assist with maintaining accurate client and billing records as assigned.
• Assist with the implementation of new Therap modules including training, developing materials, and setup.
• Responsible for billing and documentation related to CLA, DSO, and In Home Day at all locations.
• Monitor the daily documentation of current IP goals and T-Logs and provide feedback to Direct Support Staff as needed.
• Serve as the primary point of contact for staff and management regarding day-to-day questions, support and issue resolution within Therap.
• Set up all new users and update user privileges as needed.
• Assist the EHR Director in updating and adding ISP Programs to Therap.
• Participate in ongoing training, in services and staff meetings as necessary for the department
• Other responsibilities as deemed necessary.