Seasonal Associate Park Services Specialist

Overview

Hiring range: ($15.00 to $19.50 per hour). The starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance!

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. This position will remain open until filled.

The Anoka County Parks mission is to positively impact the quality of life in Anoka County by providing parks, outdoor recreation, and leisure services for the public. Our mission encompasses the protection of the natural environment, improving the health of citizens, and supporting a strong local economy. The department has an immediate opening for a Seasonal Associate Park Services Specialist who will perform various duties.

Some of the critical responsibilities of this position include providing park guests with excellent customer service and information regarding public safety and the protection of Parks Department properties and natural resources.

This is a seasonal, non-exempt, on-site position. Interviews will take place as applications are received during the months of March-May, for those selected to move forward in the hiring process.

• Salary: $15.00 to $19.50 per hour.
• Advancement/professional development opportunities.

• This position will work throughout various regional park locations, including Bunker Hills Regional Park, Coon Rapids Dam Regional Park, Lake George Regional Park, and Rice Creek Chain of Lakes Park Reserve.
• Expected work hours are varied, including days, evenings, weekends, and holidays, for 25-40 hours per week. This may include extended hours on weekends and holidays as needed.

These examples are not all-inclusive and are intended to be illustrative of the primary responsibilities of an Anoka County Seasonal Associate Park Services Specialist.

• Provide Park guests with excellent customer service and information regarding public safety and protection of Parks department properties and natural resources.
• Oversee and assist park service, campground, gatehouse, and other park operations by greeting guests, providing supplies, opening, and closing facilities, and replenishing funds for park facilities.
• Assist Park operations at facilities including visitor centers, gatehouses, cross country skiing, and campground operations.
• Respond to daily operation problems and concerns. Troubleshoot, repair, and/or contact the supervisor for assistance.
• Respond to a wide variety of emergency situations such as severe weather, medical, and other incidents.
• Receive, mediate, and resolve customer complaints or concerns.

Minimum Knowledge, Skills, and Abilities Needed

• Must be at least 18 years of age or older.
• Must have a valid driver’s license.
• Successfully pass a criminal history and driver’s license background check.

Preferred Knowledge, Skills, and Abilities Needed

• Previous customer service experience.
• Strong verbal and written communication skills.
• Ability to analyze situations and determine the best course of action for the situation.
• First Aid/CPR/AED certified.
• Anoka County parks and facilities.

• Indoor and outdoor county worksites in all weather conditions depending on assignment.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades and brightness.
• Hearing abilities required for general and phone communication, signals, and machine sounds.
• Assignments require several hours of varied physical activity in addition to viewing a computer screen, sitting at a desk, or walking/standing.
• Physical activity may include repeated bending, stooping, reaching, twisting, prolonged walking on sloped or uneven terrain, and handling/carrying equipment.
• Cognitive abilities required include problem solving, prioritization of tasks, short- and long-term memory, interpreting and understanding written documents, and general mathematical skills.
• Regular lifting of 0-25 lbs.
• Equipment used includes computers, phones, radio device, and standard office equipment.
• Driving is required for this position and staff must have the ability to use a pickup truck and UTV.
• Travel between work sites may require driving a county vehicle and/or a personal vehicle.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the…