Parts & Service Representative

JAG Mobile Solutions is a manufacturer of specialty commercial trailers, primarily mobile restrooms, showers and bunkhouses. The units are used in a variety of applications including outdoor music concerts, professional golf events, and military training operations, worldwide. JAG Mobile Solutions products are distributed globally in 20 countries on 4 continents.

The Parts & Service Representative will play a key role and will report to the Parts Manager. We are looking for someone to join our team who has the following qualities: enthusiastic, self‑starter, exceptional multi‑tasking ability, excellent organizational skills, and someone with strong communication skills. The position will be located at our facility in Angola, IN.

• Field customer calls & e-mails
• Provide customer w/ parts information & pricing
• Create and maintain customer parts orders
• Package, track, and provide updates to customers regarding their orders
• Communicate w/ plant buyers, production employees, and engineering to identify parts and usage
• Participate in and coordinate the physical inventory yearly
• Complete special projects and administrative duties as requested
• Support all other duties as required

• Customer service or support experience
• Prior experience with RV parts/production preferred
• Solid interpersonal and communications skills (oral & written)
• Proficient in Microsoft Office, Excel, Word, and Outlook
• Sage experience a plus
• Must be able to lift 10 – 30 lbs regularly
• Must be able to lift 30 – 50 lbs occasionally
• Self‑starter with ability to work independently under pressure and react quickly to changing priorities
• Flexible work schedule

For more information on JAG Mobile Solutions, please visit  We are an Equal Opportunity Employer, strongly encouraging diversity within our workplace.