More jobs:
Service Operations Manager
Job in
Anjou, Province de Québec, Canada
Listed on 2026-06-20
Listing for:
Randstad Canada
Full Time
position Listed on 2026-06-20
Job specializations:
-
Management
Operations Manager, Client Relationship Manager, General Management, Program / Project Manager
Job Description & How to Apply Below
This pivotal full-time position focuses on managing daily operations and ensuring a seamless flow between dispatch staff and technicians across Quebec. Ideal for a bilingual leader with experience in complex service environments, you will directly impact organizational performance while collaborating with executive management for strategic improvements and client satisfaction.
Key Responsibilities:
• Supervise and coach the dispatch team daily
• Ensure synergy between office dispatch and field technicians
• Handle strategic escalations from clients and partners
• Manage operational emergencies with high responsiveness
• Validate commercial and technical documentation thoroughly
Requirements:
• Proven managerial experience in operations or dispatch
• Bilingual in French and English, spoken and written
• High stress tolerance and strong interpersonal skills
• Organizational skills with integrated management systems
• Commitment to a full-time on-site schedule in Anjou
Bring your expertise in service management to ensure top-quality operations for clients in a cutting-edge industry.
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