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Travel Logistics & Client Support Specialist

Job in Ankeny, Polk County, Iowa, 50015, USA
Listing for: Pinell Studios
Full Time position
Listed on 2026-02-18
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Travel Logistics & Client Support Specialist

We are seeking a proactive and detail-oriented Travel Logistics & Client Support Specialist to coordinate personalized travel arrangements from initial inquiry through final confirmation. This position focuses on structured planning, reservation management, and consistent client communication to ensure every experience is organized and executed efficiently.

In this role, you will connect with clients to gather timelines, preferences, and budgets, then research suitable accommodations, transportation, and activities that align with their goals. You will prepare organized itineraries, coordinate reservations, verify confirmations, and maintain accurate documentation throughout the planning process. Clear communication and follow-through are essential, as you will also manage adjustments, updates, and scheduling changes when necessary.

This service-centered role emphasizes reliability, administrative coordination, and client satisfaction rather than direct sales. The ideal candidate is organized, self-motivated, and comfortable managing multiple requests while maintaining accuracy and professionalism.

Key Responsibilities

Collect and document client planning requirements

Research and compare travel service options

Coordinate and confirm reservations

Prepare itineraries and supporting documentation

Manage updates and scheduling changes

Maintain organized client records

Qualifications

Strong written and verbal communication skills

Excellent time management and organization

High attention to detail

Experience in hospitality, support, or administrative roles preferred

What We Offer

Structured onboarding and training

Access to planning tools and supplier resources

Long-term professional growth opportunities

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