Office Manager

Help Bring Organization and Momentum to a Growing Company

American Softwash is growing, and we're looking for an experienced Office Manager who can help keep our operations organized, our clients informed, and our technicians scheduled efficiently.

This is more than a traditional administrative position. You'll play a key role in coordinating technician schedules, communicating with customers, managing office systems, supporting bookkeeping functions, and helping ownership stay focused on growing the business.

If you're highly organized, enjoy solving problems, thrive in a fast-paced environment, and take pride in creating order out of chaos, we'd love to meet you.

• Schedule jobs and coordinate daily technician routes
• Manage schedule changes, weather delays, and client rescheduling requests
• Ensure technicians have accurate job information and updates
• Answer and manage incoming calls, emails, and customer communication
• Support accounts receivable, accounts payable, payroll, and bookkeeping
• Track key business metrics and reporting
• Maintain inventory, office systems, and operational records
• Assist with social media posting and customer reviews
• Support onboarding, vendors, and administrative projects
• Help improve systems and processes as the company grows

• Highly organized and detail-oriented
• A self-starter who takes ownership of responsibilities
• Strong at communication and follow-through
• Comfortable working independently
• Calm under pressure and able to juggle multiple priorities
• Tech-savvy and able to learn new software quickly
• Professional, reliable, and positive
• Able to communicate effectively with customers, technicians, and leadership

• Previous experience scheduling employees, technicians, service appointments, routes, or field staff
• Experience managing multiple priorities in a fast-paced environment
• Strong computer and software proficiency
• Excellent written and verbal communication skills

• CRM experience (Markate or similar)
• Quick Books or bookkeeping experience
• Office management, operations, or administrative leadership experience
• Service industry, trades, home services, construction, or field operations experience

Full-time hourly position
$20.00-$25.00 per hour based on experience and qualifications
Hybrid work environment with office presence required
Limited Saturday availability for incoming calls and operational communication
Opportunity for advancement as the company continues to grow

• Clients receive prompt, professional communication
• Scheduling runs smoothly and efficiently
• Technicians have the information they need to succeed
• Payroll, invoicing, and reporting stay organized and accurate
• Operations become more structured as the company grows
• Ownership feels supported instead of overwhelmed

If you’re looking for a position where your organization, communication, and problem-solving skills make a real impact every day, we’d love to hear from you.

Apply today and grow with American Softwash.