Collector - Inbound

Responsibilities

• You will answer inbound phone calls from internal and external customers
• Process payments is part of your role and to make credit release decisions following procedures as stated in The Linde way
• Refer customer disputes to field personnel for final resolution
• You are going to make payment arrangements on delinquent accounts
• Perform outbound collections calls in support of credit release procedures
• Escalate customer disputes and collections situations as necessary
• You will assist the team in meeting inbound service level standards

• You must have a High School diploma / GED required
• More than two (2+) years Credit & Collections experience
• Handling inbound calls in a fast‑paced environment
• Computer experience in Word and Excel
• You have great customer service skills and effective verbal communication skills
• Working successfully in a team environment

Linde offers competitive compensation and an outstanding benefits package. Pay Range: $18.57 - $27.24. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, an employee discount program, and opportunities for educational and professional growth.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.