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Customer Service Representative - State Farm Agent Team Member

Job in Ankeny, Polk County, Iowa, 50015, USA
Listing for: Reyna Insurance
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Customer Service Representative
- State Farm Agent Team Member

Full time position located in Ankeny, IA.

As a Customer Service Representative with Reyna Immerfall
- State Farm Agent, you will generate exceptional customer experiences, resolving inquiries, coordinating with team members, and anticipating community needs.

Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
Qualifications
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Benefits
  • Simple IRA
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Compensation: $40,000.00 - $50,000.00 per year.

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