Receptionist, Customer Service​/HelpDesk

Receptionist StoryPoint Ankeny Overview

Location 2855 SW Vintage Pkwy Ankeny IA 50023

Receptionist

Part Time

Every Tuesday Thursday from 4pm 8pm Rotating weekend and holidays required

Wages on Demand Daily pay available

The Receptionist will provide efficient and courteous service to all residents and public You will take on a rewarding position with an innovative company where hard work pays off and advancement is always a possibility

• High School diploma
• or one to three years related experience andor training
• or equivalent combination of education and experience
  
  Excellent Microsoft Office skills

Answer all telephone calls and properly transfer calls to the appropriate department Daily resident check in Answering routine telephone inquiries Greet all residents and guests in a courteous and professional manner Provide 1440 experience to our senior residents Distribute applications to prospective employees Refer all prospective residents and families to the Leasing Team Sort and deliver all mail internal messages and packages to residents and staff Knowledge of resident apartments in house facilities and local information Reserve the private dining area for residents and guests Collect work orders and information for the maintenance director Know emergency call system and emergency procedure fire medical and police Perform all accountabilities in a timely and efficient manner following company policies and procedure Work independently in a professional atmosphere Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to hisher attention so prompt action can be taken Assist with accounting duties as assigned by Property Administrator Dress in a professional manner and wear name tag As a receptionist always maintain a positive attitude which supports team performance and productivity

This position entails standing for long periods of time While performing the duties of this job the employee is required to communicate effectively with others sit stand walk and use hands to handle keyboard telephone paper files and other equipment and objects The employee is occasionally required to reach with hands and arms This position requires the ability to review detailed documents and read computer screens The employee will occasionally lift andor move up to 25 pounds The work environment requires appropriate interaction with others The noise level in the work environment is moderate Occasional travel to different locations may be required We have comprehensive benefit packages that include health dental vision 401k income protection and extraordinary work life benefits This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of the employees under herhis supervision The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty

Equal Opportunity Employer Click on glassdoor to see our employee testimonials SP2