Lead Admissions Coordinator

Reports to: Director of Admissions, Jessi Fowler

Date Posted: February 9, 2026

Start Date: May 2026

Location: Ankeny, Iowa

Faith is looking for an outgoing, goal-oriented, self-starter who either attended FBBC or has an appreciation for the history and vision of the school, if that is you this might be a good fit! This might be a good fit! Past hires that have been a good fit have been parents of a current or potential student, recent empty nesters, recent graduates, or current or former homeschool moms or teachers.

A flexible position, working a combination of hours from home and the office, is possible depending on the candidate’s previous work experience, but the candidate would need to be a local resident.

Confidential Information:

This position has a fairly high access to confidential information. A background check is required before placing a person in this position.

Supervisory Responsibilities

While this position does not have formal supervisory responsibilities, admissions counselors will view the person in this role as the team lead and will seek guidance and direction from them.

This position will be responsible for nurturing 75+ applicants each year via texts, emails, and phone calls through the admissions process as well as assisting the Director of Admissions with organization, tasks, statistics, and providing help for the counselors. This position will also require recruiting and a high level of customer service to assist potential students and applicants. In addition to this main responsibility, this position will assist with Faith events as needed.

Minimal travel will be required to visit recruits in person.

• Assist the Director of Admissions in providing direction and organization of the admissions counselors.
• Serve as the Lead Admissions Counselor.
• Assist the Director of Admissions and Financial Aid Director in the Award Process for incoming students.
• Maintain the Admissions mailbox, phone, and Live Chat.
• Input any incoming test scores and transcripts that are received by the department.
• Serve as support, troubleshoot and help maintain the CRM Element 451.
• Connect with potential students, parents, and other ministry leaders.
• Engage with campus guests and help with admissions-related events.
• Regular communication via emails, notes, texts, phone calls, etc.
• Respond to questions promptly (within the hour or the next AM as needed).
• Admissions counselors can expect to take calls/texts & answer them beyond regular office hours. The counselor would clock in and out outside of work hours to respond in a timely manner.

• Applicants must agree without mental reservation with FBBC&TS’s foundational documents.
• Applicants must be Baptists in their beliefs and practice.
• Applicants must adhere to Biblical standards of morality and living.
• Applicants and/or their spouses must not be or ever have been divorced.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Basic computer skills and knowledge.
• Ability to clearly communicate with student recruits in a timely manner.
• Customer service experience preferred.

A 2 or 4-year college degree or equivalent.