Patient Coordinator Ankeny

Benefits:

• Employee discounts
• Paid time off
• Parental leave
• Training & development
• Wellness resources

Front Desk Associate | Ankeny, IA

James Clinic was built for people who refuse to do “just customer service.”

We exist for those who want to be at the center of the action—connecting patients to life‑changing care, setting the tone for the entire clinic, and driving the experience from the moment someone walks through the door or picks up the phone.

If you’re looking for slow, repetitive, or low‑impact work, this is not your place.

If you want to be part of the future of medicine—working alongside elite clinicians and a high‑performance team who care fiercely and perform relentlessly—keep reading.

James Clinic is a high‑performance integrative medical practice redefining what modern healthcare looks like. We blend advanced diagnostics, cutting‑edge therapies, and uncompromising standards to deliver outcomes most clinics don’t even attempt.

• Aggressive in pursuit of excellence
• Creative problem‑solvers
• Deeply patient‑centered
• Unapologetically independent
• Obsessed with doing things better, not just faster

We don’t do healthcare by habit. We do it by design.

We attract people who own the room.

• Love fast‑paced, high‑energy environments
• Communicate confidently and professionally
• Can educate, sell, and serve—without sounding scripted
• Take pride in accuracy, follow‑through, and details
• Care deeply about patient experience and outcomes

You don’t wait to be told what needs to be done. You see it—and you handle it.

We move fast. We multitask constantly. We expect excellence at the front line.

• A slow pace
• Minimal patient interaction
• Strict scripts or step‑by‑step hand‑holding
• Low accountability

This role will feel overwhelming.

If you thrive where energy is high, standards are clear, and patients come first, you’ll feel at home.

• Check patients in and out efficiently and warmly
• Answer phones and manage patient flow with confidence
• Handle billing and payment collection accurately
• Educate patients on supplements and clinic services
• Sell supplements and services with integrity and enthusiasm
• Teach potential patients about our concierge membership model and encourage enrollment
• Scan and upload documents into patient charts
• Support the clinical team by keeping operations smooth and organized

• Monday–Thursday: 7:00am–6:00pm
• Friday: 8:00am–5:00pm
• Flexible hours, with the expectation of consistency and reliability

• Competitive pay
• Unlimited PTO for full‑time staff
• Free concierge membership with one of the nation’s leading functional medicine clinics
• A high‑trust, high‑standards culture
• The opportunity to grow, learn, and be part of something meaningful
• We invest in people who take ownership and show up fully.

If you love people, thrive in fast‑paced environments, and want your work to actually matter…

If you’re excited by educating, connecting, and helping patients say yes to better health…

You may belong here.

James Clinic isn’t for everyone. It’s for the ones who want to be part of something bold—and do great work every day.