Ankeny Pediatrics CMA

Company Description

At Mercy One, health care is more than just a doctor’s visit. Our mission is to improve the health of our communities, keeping you well both in sickness and in health. Mercy One Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. Mercy One Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available.

It is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, Mercy One Central Iowa is one of Iowa’s largest employers.

• Type:
  Full time

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Delivers patient care through patient preparation, vital sign collection, and documentation. Assists with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintains aseptic techniques during preparation, procedures, and medication administration.
• Administers medications, treatments, and immunizations under the direction of providers.
• Prepares and organizes patient charts with necessary information. Files dictations and ensures completion of all required documentation. Communicates with patients regarding test results and plan of care.
• Schedules procedures, labs, x‑rays, and surgeries; provides pre‑ and post‑surgery information. Assists with patient outreach for overdue visits, labs, and referrals.
• Coordinates physician schedules and ensures insurance pre‑certifications. Schedules and manages patient follow‑ups, ensuring continuity of care.
• Maintains patient confidentiality and adheres to organizational standards and ethical guidelines.
• Educates patients and families based on assessed needs and discharge plans.
• Promotes evidence‑based resources to optimize nursing practice and patient care.
• Actively serves as a patient advocate, utilizing courteous and professional etiquette at all times and reflecting a positive tone. Assures accurate and complete messages to appropriate personnel.
• Assists in training, orienting, and supporting new colleagues. Works cross coverage in other clinic areas as team needs.
• Documents patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalates non‑routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensures safety checklists/quality controls are completed as required.
• Provides other duties as needed and assigned by the manager.
• Maintains a working knowledge of applicable federal, state, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, and other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

• Comfortable operating in a collaborative, shared leadership environment.
• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).

• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
• Medical Assistant (NCMA) – National Center for Competency Testing
• Clinical Medical Assistant Certification (CMA) – American Medical Certification Association
• Certified Clinical Medical Assistant (CCMA) – National Health Career Association
• Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
• NPCE MA – National Phlebotomy Certification Examination (NPCE)

• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web‑based…