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IT Service Desk Analyst: Student

Job in Ankeny, Polk County, Iowa, 50015, USA
Listing for: Solutions Management Group
Apprenticeship/Internship position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Analyst: Student & Staff Support

Solutions Management Group is seeking a Service Desk Analyst in Ankeny, Iowa, to provide first level technical support to the Des Moines Area Community College campuses. The role requires a strong customer service focus, problem-solving abilities, and experience with Microsoft operating systems.

The ideal candidate will have at least 2 years of experience in a call center, an Associates Degree in computer science, and excellent organizational skills. Benefits include health insurance, retirement plans, and paid time off.

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