Senior Escalation Engineer — Onsite MSP & Cybersecurity Lead
Job in
Ankeny, Polk County, Iowa, 50015, USA
Listed on 2026-07-27
Listing for:
Tier 3 Technology Solutions
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
Systems Engineer, Cybersecurity, Cloud Computing: Infrastructure & Operations
Job Description & How to Apply Below
Tier 3 Technology Solutions in Ankeny, IA, seeks an Escalation Engineer to be the final technical escalation point across our client base. You will rotate through every layer of service delivery on a 30-day cycle, owning complex issues, onboarding engagements, and major migrations with the team.
You bring 5+ years of MSP/enterprise IT experience, deep Microsoft 365/Entra /Intune expertise, and strong networking and security tooling skills.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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