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Tier 2/3 Desktop Support Specialist — Imaging & ITIL Pro
Job in
Ankeny, Polk County, Iowa, 50015, USA
Listed on 2026-08-12
Listing for:
Insight Global
Full Time
position Listed on 2026-08-12
Job specializations:
-
IT/Tech
Desktop Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Insight Global is seeking a Tier 2/3 Desktop Support Specialist for a large retail client in the Ankeny, IA area. You will join a team of 11 Desktop Support team members and interact with users daily, troubleshooting hardware, imaging, software deployment, and setup.
The role handles 6–10 tickets per day end-to-end, with compensation of $22/hr to $25/hr and a benefits package starting on day one, including medical, dental, and vision insurance, with 401(k) eligibility after 90 days and paid time
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