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Service Desk Analyst — End-User IT Support
Job in
Ankeny, Polk County, Iowa, 50015, USA
Listed on 2026-08-22
Listing for:
Solutions Management Group (SMG)
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Solutions Management Group (SMG) is seeking a Service Desk Analyst to provide first-level technical support to staff and faculty at Des Moines Area Community College. The role requires strong customer service and troubleshooting skills, with experience in a call center environment and familiarity with Windows 7/10 and Office 2016.
You will join a team that values confidentiality, professional communication, and timely resolution of issues while supporting campus technology and services.
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