Service Manager -Repair Station; FAA Part Accountable Manager

Service Manager - Repair Station (Part 145 FAA Accountable Manager)

The Service Manager serves as the operational and regulatory leader of our FAA-certificated repair station and acts as the Accountable Manager under 14 CFR Part 145. This role is responsible for ensuring safe, efficient, and compliant maintenance operations for a diverse fleet of 15 aircraft across four aircraft types. The Service Manager leads a team of no more than 20 technicians and parts personnel, maintains budget accountability for the repair station, and serves as the primary point of contact with the FAA on matters related to the organization’s repair station certificate.

This position also ensures continuous repair capability through effective scheduling and on-call support, as needed.

• Serve as the designated Accountable Manager for the organization’s FAA Part 145 Repair Station Certificate, with ultimate responsibility for work performed under the certificate.
• Ensure the repair station operates in full compliance with 14 CFR Part 145, applicable Airworthiness Directives, manufacturer maintenance manuals, and other FAA regulations.
• Maintain and oversee the Repair Station Manual (RSM), Quality Control Manual (QCM), and Repair Station Training Manual (RSTM), ensuring documents remain current, accurate, and consistently followed.
• Serve as the primary liaison with the FAA Flight Standards District Office (FSDO) for inspections, audits, and correspondence.
• Ensure all required records, logbooks, work orders, and airworthiness releases are completed accurately and retained in accordance with regulatory requirements.
• Oversee the qualification, training, and currency of repair station personnel, including appropriate authorizations and certifications.

• Direct day-to-day repair station operations, including maintenance activities and scheduling for all staff.

• Develop and maintain scheduling frameworks that support 24/7 maintenance coverage, including five-day, eight-hour shift rotations and on-call support for after-hours and weekend needs.
• Coordinate with aircraft owners, operators, and internal stakeholders to prioritize maintenance events, minimize aircraft-on-ground (AOG) time, and meet fleet availability targets.
• Monitor workflow, work order status, and shop capacity to ensure timely completion of scheduled and unscheduled maintenance.
• Oversee parts management operations, including inventory control, procurement coordination, parts traceability, and shelf-life management in compliance with Part 145 requirements.

• Lead and supervise a team of fewer than 20 mechanics and parts personnel, fostering a culture of safety, accountability, and continuous improvement.
• Conduct performance evaluations, provide coaching and mentorship, and support professional development for direct reports.
• Manage staffing needs, including hiring recommendations, onboarding, and workforce planning to maintain appropriate coverage across shifts and on-call rotations.
• Administer and enforce company policies, safety standards, and disciplinary procedures in a fair and consistent manner.
• Promote and maintain a strong Safety Management System (SMS) culture throughout the shop.

• Develop and manage the annual repair station operating budget, including labor, tooling, equipment, parts inventory, training, and facility costs.
• Monitor expenditures against budget, identify variances, and implement corrective actions as needed.
• Provide regular financial reporting and operational metrics to the President, Aircraft Management & Maintenance.
• Identify and evaluate capital expenditure needs, including tooling, equipment upgrades, and facility improvements.
• Support cost-effective procurement strategies for parts and materials while maintaining full traceability and regulatory compliance.

• FAA Airframe & Powerplant (A&P) Certificate, or the ability to obtain it within 3 years
• Minimum of 7 years of project management experience, preferably in aviation maintenance.
• Demonstrated knowledge of 14 CFR Part 145, Part 43, Part 91, and other…